FAQ & policies

The answers

FAQ

CAGE & LESSON POLICIES

For liability purposes, outside lessons, those provided by coaches that are not part of the Development First Sports Academy team, are prohibited.  

Please be on time for lesson appointments, training sessions, and classes. 

Cage rentals, lessons, camps, clinics, and session that start late due to late arrival will still end at the scheduled end time. 

Coaches, instructors, trainers, and other necessary staff members will wait for 10 minutes for clients.  After 10-minutes, the client is considered a no-show and that session must still be paid for but is forfeited.  

Lessons, sessions, camps, clinics, and other programs require a 12 hour cancellation policy unless otherwise stated.  If you are on the fence because of illness, please stay home.  Failure to give a 12-hour notice will result in the forfeiture of the prepaid lesson fee.  

We advise all clients to show up 10 minutes before any lesson, cage rental, camp, clinic or training session.  This additional time allows for checking in and getting gear ready.   

A credit card is required to book a lesson with any coach.  

Please read our cancellation policies thoroughly.    

Absolutely.  If you’ve never had a lesson with us before, be sure to talk with one of us so that we can help you find the right coach for your child.  

These lessons are most effective when you are with a group of peers.  If you don’t have a group, we can try to help you find one, but we cannot guarantee that we will.  Do not purchase a lesson or a package unless you have your group set.  

Not technically.  Unused lessons are put into the bank for our athletes that, because of financial reasons, otherwise could not attend.  Your lessons will automatically transfer if they are not used within 12 months.  

Yes.  We operate on a rolling 12-month cycle.  If you purchase a package of lessons and do not use them within 12 calendar months from the date of purchase, we will donate them to D1 team players that are on financial aid.  

We accept Visa, Mastercard, American Express, Discover, and PayPal.

EXTERNAL TEAM POLICIES

Absolutely!  Teams have a 2 cage minimum, and can rent cages during normal business hours.  Non-D1 teams can also take speed, agility, and strength classes with our trainers.  Our coaches can also work with external teams on skill development, team strategy, and more.  

Team rentals require a 2-cage minimum and must be booked via phone.  Our cages are convertible and can be opened up for team drills in addition to batting practice.  

Advance reservations that are prepaid or are made with a deposit take priority. 

Reservations cannot be made without a credit card on file.  

Yes, these are priced on a team-by-team basis.  Because each team has unique needs and composition, please call us for customized pricing.  

CANCELLATION POLICIES

Lessons, sessions, camps, clinics, and other programs require a 12 hour cancellation policy unless otherwise stated.  If you are on the fence because of illness, please stay home.  Failure to give a 12-hour notice can result in the forfeiture of the prepaid lesson fee.  

Cage rentals must be cancelled with at least a 5 hour notice.  

Please be on time for appointments and classes.  Cage rentals, lessons, camps, clinics, and session that start late due to late arrival will still end at the scheduled end time. 

Coaches, instructors, trainers, and other necessary staff members will wait for 10 minutes for clients.  After 10-minutes, the client is considered a no-show and that session must still be paid for but is forfeited.  

 

Training packages are paid in advance and are not refundable except in cases where physical injury or illness prohibits completion.  

CAGE RENTAL POLICIES

Team rentals require a 2-cage minimum.  Our cages are convertible and can be opened up for team drills in addition to batting practice.  

We advise all clients to show up 10 minutes before any lesson, cage rental, camp, clinic or training session.  This additional time allows for checking in and getting gear ready.   

Cage rentals must be cancelled with at least a 5 hour notice.  

For liability purposes, outside lessons, those provided by coaches that are not part of the Development First Sports Academy team, are prohibited.  

Please be on time for appointments and classes.  Cage rentals, lessons, camps, clinics, and session that start late due to late arrival will still end at the scheduled end time. 

Coaches, instructors, trainers, and other necessary staff members will wait for 10 minutes for clients.  After 10-minutes, the client is considered a no-show and that session must still be paid for but is forfeited.